Connected care operations platform

One platform for intake, scheduling, EVV, billing, payroll, payments, and growth.

Carecenta brings operations, compliance, caregiver workflows, revenue cycle, and customer experience into one connected system so your agency can run faster, cleaner, and with fewer handoff errors.

Intake + Authorizations Scheduling + EVV Billing + Payroll Payments + Portals AI + Native Mobile Apps
One shared source of truth across office staff, caregivers, billing, and management
End-to-end workflows from referral and intake all the way to verified visits, claims, payroll, and reporting
Modern native mobile apps, patient payments, and AI-assisted operations layered on top of core agency workflows
Carecenta home care dashboard
Availability searchOpen shifts, caregiver fit, and distance-aware staffing
EVV readyGPS, telephony, signatures, notes, and visit verification
PaymentsACH + card collections and patient portal billing
Platform coverage

Every major workflow area, connected instead of fragmented.

Rather than forcing agencies to patch together separate tools, Carecenta organizes the operational core of the business into connected modules that share the same data and the same users.

Carecenta scheduling board

Care delivery operations

Manage referrals, client intake, scheduling, availability, recurring visits, exceptions, and service coordination from one operational workspace.

  • Client setup, demographics, payer data, and service needs
  • Recurring schedules, open shifts, matching, and reassignment
  • Office visibility into daily service delivery and schedule changes
Carecenta authorizations dashboard

Authorizations and compliance

Keep approved services, unit limits, employee credentials, training, and documentation requirements aligned with actual care delivery.

  • Authorization periods, service units, rates, and payer rules
  • Employee document tracking and compliance readiness
  • Operational guardrails that reduce preventable billing and scheduling issues
Carecenta payments and billing view

Revenue cycle and collections

Run verified billing workflows, invoices, remittance review, patient payments, and reconciliation without exporting your data into disconnected tools.

  • Electronic billing, invoices, and claim support workflows
  • Payment links, stored payment methods, and patient portal collections
  • Cleaner handoff between operations, billing, and accounting teams
Carecenta native mobile app

Modern user experience

Support office users, caregivers, clients, and families with native mobile apps, portals, AI-assisted workflows, and a cleaner public-facing customer experience.

  • Native caregiver mobile app for schedules, EVV, tasks, notes, and directions
  • Client and family access to schedules, services, documents, and payments
  • AI workflow guidance layered into real daily operations
Scheduling engine

Coordinate the field with more confidence.

Schedulers need more than a calendar. They need context. Carecenta helps office staff see caregiver availability, client needs, open shifts, and visit timing in one workflow so schedule decisions happen faster and with better visibility.

  • Availability search for best-fit staffing decisions
  • Recurring schedules, hourly and visit-based workflows
  • Shift exceptions, changes, reminders, and notifications
  • Operational visibility for coordinators and managers
Carecenta availability search map
Carecenta employee compliance tracking
Compliance and workforce readiness

Keep caregivers ready before the schedule breaks.

Compliance issues are operational issues. Carecenta gives agencies a practical way to manage employee records, expiring items, onboarding readiness, and documentation without burying staff in manual follow-up.

  • Document and credential management for employee records
  • Visibility into readiness before visits are assigned
  • Cleaner onboarding and less last-minute scramble
  • Better alignment between HR, operations, and service delivery
Verified service data

Turn visits into billable, payable, reportable activity.

Once a visit is scheduled, the platform should help you verify it, document it, bill it, and pay against it. Carecenta connects EVV, notes, exceptions, payroll support, and billing workflows so teams are not re-keying the same information across systems.

  • GPS and telephony EVV workflows
  • Visit notes, signatures, and exception tracking
  • Billing readiness and payroll support from verified service data
  • More trustworthy operational and financial reporting
Carecenta service schedule
Carecenta AI workflow visual
Modern expansion layers

Add payments, native apps, and AI without leaving the platform.

Carecenta is not only a legacy back-office tool. The platform now extends into native caregiver apps, patient payment workflows, and AI-supported office operations so the product keeps moving with the market instead of standing still.

  • Embedded payment workflows for faster collections
  • Native app experience for field staff and modern mobile use
  • AI-assisted task flow, review, and operational guidance
  • A stronger product story for startups and enterprise buyers alike
See the full stack

Explore the platform by workflow, feature set, or business line.

Whether you are evaluating Carecenta as a startup operator, multi-location provider, or strategic buyer, the fastest way to understand the platform is to see the operational depth in context.