▣ Enterprise health care management software

Easy to use. Deeply functional. Enterprise grade.

Run scheduling, EVV, authorizations, electronic billing, payroll, reporting, patient portals, and embedded payments from one connected Carecenta platform.

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In business since May 2013★★★★★ 4.5 review rating styleLive person phone support

Best Ease of Use Capterra Shortlist 2026

Capterra Shortlist Software Advice Front Runners 2026

Front Runners

Smiling home care nurse using Carecenta on a laptop while caring for an elderly patient

Carecenta availability search map with caregiver matching results

Adult day care participant signing in on a Carecenta tablet at the front desk

Billing status

835

Automated reconciliation

EVV ready

87,243

Verified visits today

Payments

ACH + Card

Patient portal collections

Trusted by home care and long-term care teams since May 2013.

★★★★★Capterra · Software Advice · GetApp · Google Reviews

Recognized by software buyers

Rated, reviewed, and recognized across leading software marketplaces.

Carecenta is reviewed and recognized by real software buyers, giving agencies confidence before they ever schedule a demo.

Solutions

Choose the workflow that matches your business.

Carecenta adapts to the way your organization operates—home care, billing, HR, payments, and field coordination all connect through one platform.

🏠 Home care agencies

Run scheduling, EVV, billing, payroll, and compliance from one place.

For agencies that need a complete operating system for coordinators, caregivers, billing teams, and owners.

Weekly scheduleEVV-ready visits and exceptions

💳 Carecenta Payments

Collect patient balances with secure invoice links, cards, and ACH.

Turn the patient portal into a controlled payment channel connected to invoices and reconciliation.

Patient portal paymentsSaved methods, cards, and ACH

🧾 Billing teams

Move from authorization to electronic claim to 835 reconciliation.

Support Medicaid, MCOs, insurance, private pay, clearinghouses, and payer-specific workflows.

Client billing and authorization screenshot

Revenue cycleAuthorizations, claims, A/R

👥 HR and compliance

Keep employee documents, requirements, and expirations visible.

Give HR managers and administrators a clearer view of caregiver readiness and compliance risk.

Employee complianceDocuments, status, alerts

📍 Availability and matching

Find caregivers by availability, location, shift, and case needs.

Use schedule data and location context to help coordinators fill cases faster.

Smart matchingLocation and shift visibility

One connected platform

From intake to payment, Carecenta keeps the entire workflow connected.

One shared system for administrators, coordinators, caregivers, billing teams, payroll teams, and executives.

Intake

Client, payer, authorization, and care details.

Schedule

Match caregivers, services, availability, and locations.

Verify EVV

Track clock-ins, attendance, and exceptions.

Bill

Convert approved visits into clean claims.

Reconcile

Import 835 files and match payments.

Payroll

Turn verified visits into payroll-ready records.

Report

Monitor operations, A/R, and compliance.

Core features

Simple for staff. Sophisticated for complex agencies.

Carecenta combines day-to-day usability with the depth needed for multi-payer, multi-office, compliance-heavy operations.

📅

Scheduling

Recurring schedules, caregiver matching, availability search, conflict visibility, and schedule exceptions.

📍

EVV

Visit verification, attendance monitoring, exceptions, and billing readiness.

💳

Billing & Claims

Electronic billing, authorizations, payer workflows, clearinghouse connectivity, and 835 reconciliation.

👥

HR Compliance

Employee records, credentials, expirations, training requirements, and audit-ready files.

Billing & electronic claims

Authorizations, claims, 835 files, and A/R in one billing workflow.

Bill Medicaid, MCOs, insurance, private pay, and contracts with clearinghouse/payer workflows and automated 835 reconciliation.

Explore Billing →Request Demo

Carecenta billing and authorizations screenshot

Home care agency workflow

A clearer operating path from new case to verified care, payroll, and paid claim.

Carecenta connects the office, client portal, caregiver app, payer rules, EVV, billing, payroll, and reporting so every department works from the same case record.

What changes Less handoff friction. More operational control.

Coordinators, HR, billing, payroll, and management can see what needs attention before it becomes a missed visit, billing delay, or compliance problem.

Client / Patient Care needs, schedule visibility, documents, and payments.

Caregiver / Employee Mobile schedule, EVV, reminders, notes, and tasks.

Carecenta Office Command center for the entire case Coordinator, HR, billing, payroll, management, and support teams stay aligned.

Client Portal Schedules, services, documents, profile updates, and payments

Employee App Clock-in/out, EVV, care tasks, notes, alerts, and schedule changes

New case intake

Capture demographics, service needs, payer, coordinator, care plan notes, and required documents.

Authorization & payer rules

Track approved services, units, dates, rates, service codes, and payer-specific billing requirements.

Availability search

Search by date, time, location, employee type, skill, language, preference, and open availability.

Client-employee match

Compare distance, credentials, restrictions, schedule fit, continuity, overtime, and case requirements.

Coordinator approval

Staff review the recommended schedule before confirming visits and notifying the right people.

Reminders & notifications

Notify clients, caregivers, HR, billing, and coordinators about visits, documents, exceptions, and changes.

EVV & attendance

Capture clock-in/out, GPS/telephony status, missed visits, late sign-ins, exceptions, and visit notes.

Billing & 835 reconciliation

Turn verified visits into claims, import remittance, post payments, track denials, and update A/R.

Payroll & reporting

Prepare payroll, monitor overtime, audit case activity, and report on operations, revenue, and compliance.

Coming soon: AI assistance where staff already work. Suggestive scheduling, case summaries, missing-data alerts, compliance prompts, and knowledge-base training help reduce manual work while staff remain in control.

▣ Carecenta Payments

Take payments. Get paid faster. Stay in control.

Turn the patient portal into a direct payment channel for cards and bank ACH.

Explore Payments →Request Demo

Carecenta patient portal payments screenshot

Coming soon

AI-based suggestive scheduling, management, training, and knowledge-base assistance.

Carecenta AI is being built for real health care operations: helping case coordinators, administrators, billing teams, and HR managers reduce repetitive work, surface the right next step, and handle cases faster while keeping staff in control.

Personal AI assistant for coordinators and administrators

AI can suggest next steps, summarize case activity, and guide staff through scheduling, EVV exceptions, missing documentation, authorizations, and billing readiness.

Knowledge base and training inside the workflow

Staff can ask Carecenta how to complete a task and receive role-specific answers based on approved Carecenta workflow guidance and training content.

AI-assisted care workflow

A smarter command center for scheduling, case management, compliance, and billing.

The AI workflow map shows how Carecenta can connect client needs, employee availability, compliance rules, authorizations, reminders, notifications, portals, and billing readiness into one guided operating system.

Carecenta Office

Coordinator, administrator, HR, billing, and management workspace

AI assistant Audit trail Human approval

Client / Patient Needs care, schedule visibility, payment access, and service updates.

Employee / Caregiver Needs mobile schedule, reminders, EVV, tasks, and case instructions.

CP Client Portal Schedules, documents, services, profile updates, and payments.

APP Employee Mobile App Clock-in/out, EVV, notes, tasks, schedule changes, and alerts.

1 New case arrives Referral, payer authorization, service request, or client update.

2 Search criteria built Service, date, time, location, language, gender preference, payer, and visit rules.

3 Availability search AI reviews open shifts, distance, employee status, and current assignments.

4 Client-employee match Best-fit caregivers are ranked with reasons for the recommendation.

5 Compliance review Credentials, documents, training, authorizations, and service limits are checked.

6 Coordinator approval Staff review, adjust, and approve before anything becomes final.

7 Reminders Visit reminders, missing documentation, authorization follow-up, and training tasks.

8 Notifications Coordinator, caregiver, client, billing, and HR updates are sent to the right people.

9 EVV + billing readiness Verified visits, authorization fit, service codes, exceptions, and claim readiness.

Knowledge Base + Training When staff need help, the AI assistant can explain the next step using Carecenta-approved workflow guidance.

AI supports the staff. Staff remain in control. Carecenta AI is built around human approval, audit visibility, and role-based permissions so agencies can move faster without losing control of the care operation.

Training, support, and customer success

Software is only as good as the support behind it.

Carecenta combines powerful software with real training and live support from people who understand scheduling, EVV, authorizations, billing, payroll, and home care operations.

Live person support over the phone.

When your agency has an urgent operational or billing question, Carecenta gives you access to real people—not just ticket queues or chat-only support.

Administrator training

Billing and claims guidance

EVV workflow help

Payroll and reporting support

Implementation assistance

Ongoing customer success

Customer proof

Top-ranked service, strong reviews, and real operational depth.

Agencies choose Carecenta for its practical workflow depth, fast adoption, responsive support, and ability to bring scheduling, EVV, billing, payroll, reporting, and payments together.

Best Ease of Use★★★★★

Front Runners★★★★★

Most Recommended★★★★★

😊

★★★★★

Carecenta customers consistently highlight responsive support, easy adoption, and strong operational tools.

Verified review theme · Customer service

Build a price estimate around your agency size and modules.

Estimate Carecenta pricing based on business type, clients/patients, office users, employees, modules, payments, and implementation needs.

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